Reservation Terms and Conditions

General Reservation Terms 

  • The Parking Spot's rates, fees and charges are calculated "per day" based on24 hour blocks of time. A “day” begins when your reservation is actually checked-in at the facility(via, for example, scanning a reservation QR code, or Spot Club QR code) and every 24 hours after such actual check-in time. In other words, a "day" is a 24 hour period.
  • Back‑to‑back reservations (e.g., January 17th to 19th and January 19thto January 23rd for a single continuous stay) will not be accepted.
  • Two vehicles cannot be parked at any time under one Spot Club Account.
  • You may make changes to your reservation up to one (1) hour prior to the stated=reservation entry date/time selected during booking. However, changes to the reservation may cause the entire reservation amount due to be recalculated at the rates effective as of the change date, not the rates effective on the date of the reservation booking.
  • In order to redeem a reservation for the quoted or charged amount and not incur any additional fees or charges, guests must: (1) enter within the Reservation Arrival Window and stay only the number of days stated in your reservation, (2) park at the facility noted on the reservation and (3) park in the correct parking type noted on the reservation.
  • The highest available discount at the time of booking will be applied and discounts cannot be combined. 


 The Parking Spot Pay Now Reservation Terms

  • Your credit card will be charged in full for all days reserved (the "Reservation Period") at the time of Pay Now booking.
  • Pay Now reservations will be honored during the period of 9 pm the day before the reservation check in date and reservation check out time ("Reservation Arrival Window").
  • Example: A guest with a reservation for anytime on July 3rd can commence their reservation beginning at 9 pm July 2nd up until the reserved check out day/time.
  • No refund will be issued for any unused days.
  • Pay Now reservations are non-refundable. No Spot Club Points will be earned for any cancelled or no-show Pay Now reservations.
  • If you stay longer than the Reservation Period, the first 24 hours will incur charges and fees at the average daily rate of your Reservation, or the drive-up rate displayed at the time of entry, whichever is less. Any additional days after the first 24 hours will incur charges and fees at the drive-up rate displayed at the time of your entry. Coupons may not be used for any days stayed past the Reservation Period. Spot Club Points will not be accepted at exit for any overstays.
  • Any additional charges or credits as a result of reservation changes will be credited to the credit card used to make your Pay Now reservation. In no event will refunds be issued for Pay Now reservations that are cancelled and subsequently rebooked with the same itinerary information.
  • Customers may enter and exit the facility more than once during their Reservation Period by scanning their QR code at exit and entry.


Basic Parking Pay Now Reservation Terms

In addition to the Pay Now Terms above, the following terms apply specifically to Basic parking reservations:

  • Basic parking is available as Pay Now only and is nonrefundable.
  • No Spot Club Points can be earned or redeemed for Basic parking reservations.
  • No coupons or discounts are applicable to Basic parking reservations.
  • Basic parking reservations can only be modified to Standard or Premium parking at the rates effective at the time of modification. No refunds will be issued if the new reservation results in a lower rate.


The Parking Spot Pay Later Reservation Terms 

Basic parking is not available as Pay Later.

  • Pay Later reservations will be honored during the period of 9 pm the day before the reservation date and 3 am the day after the reservation date ("Reservation Arrival Window").
  • Example: A guest with a reservation for anytime on July 3rd can scan the reservation QR code beginning at 9 pm July 2nd up until 3 am July 4th.
  • If you stay longer than the dates noted in your Pay Later reservation, any additional day(s) will incur charges and fees at the drive-up rate displayed at your time of entry. You may use coupons for only the days stayed past the Reservation Period. Spot Club Points will not be accepted at exit for any overstays.
  • No coupons are applicable to Pay Later reservations at the time of booking. Coupons may be applied at exit for overstay days only.
  • The Parking Spot does not allow in/out privileges for Pay Later reservations. You cannot enter and exit more than once.


The Parking Spot Partner Locations Reservation Terms

  • Your credit card will be charged in full for all days reserved (the "Reservation Period") at the time of booking including an applicable reservation fee.
  • Spot Club Members will be required to pay the applicable reservation fee at Partner Locations.
  • No coupons are applicable to Partner Locations.
  • Entry to Partner Locations will be manually verified at the facility without use of a Spot Club Account or QR code. Upon entry and exit at a Partner Location, you must print and present proof of payment.
  • Partner Locations do not have the ability to utilize The Parking Spot's mobile app on lot features (for example, scanning a reservation QR code to check in or check out, using a Spot Club QR code, Fast Exit or the Find My Shuttle features).Partner Locations do have the ability to use The Parking Spot's mobile app to make a reservation and manage an existing reservation.
  • No refund will be issued for any unused days.
  • Reservations at Partner Locations are refundable and may be cancelled up to 1 hour prior to the reservation check-in time.
  • If you stay longer than the Reservation Period, any additional day(s) will incur charges and fees. Additional charges and fees for overstays may be charged by the Partner Location.
  • No Spot Club Points will be earned or redeemed at any Partner Locations.
  • The Parking Spot Partner Locations do NOT allow in/out privileges. You CANNOT enter and exit more than once.


Park N Fly by The Parking Spot Terms

  • The Parking Spot Pay Now and The Parking Spot Pay Later Terms as here in provided apply to the following Park N Fly by The Parking Spot airport parking facilities: MSP, MIA, OAK and SFO.
  • Spot Club Members will be required to pay the applicable reservation fee at Park N Fly by The Parking Spot facilities.
  • Reservation fees at Park N Fly by The Parking Spot facilities shall be waived for Spot Club Platinum Members only.


theSpotClub® Program Points Redemption

If you have a theSpotClub® Account, you may visit our Website or App to redeem the Points in your Account for free days of parking at The Parking Spot or Park N Fly by The Parking Spot facilities. Points cannot be redeemed for Basic parking.

  • You must make a reservation to redeem Points.
  • The Parking Spot will honor the reservation on the specified day and at the designated Facility if you arrive at the Facility at the designated check-in time.
  • The number of Points which must be redeemed for a reservation is determined based upon the length of stay, the Facility location, and the service level that you are requesting, all as indicated on the website or app when you redeem Points. You will be informed of the number of Points required for the free day of parking prior to completing the redemption transaction.
  • Points may be redeemed for one (1) or more full days during a single stay only and must be surrendered at exit.


theSpotClub® Program Points and Cancellations

Pay Now and Points Reservations

Reservations booked using the Pay Now and Points option are non-cancelable on our Website or App. In the event a reservation is canceled, any Points applied to the reservation will not be automatically reinstated. However, Guest Services may, at its discretion, manually reinstate the Points to your Account.

Pay Later and Points Reservations

Reservations booked using the Pay Later and Points option may be canceled at any time prior to check-in. Upon cancellation, all Points applied to the reservation will be automatically returned to your Account.

Points Cancellation Window

Except as otherwise specified for Pay Now and Points reservations, reservations redeemed in whole or in part with Points may be canceled up to one (1) hour prior to the scheduled check-in time, and the points used will be automatically returned to your Account.


Effective Date: January 27, 2026